Delays in the verification process are usually due to the ID photo. Here are some tips on how to take the best photo for approval:
Place your ID on a clean, dark solid surface
Make sure the ID occupies most of the provided frame
Make sure all four corners of the ID are visible
Ensure the lighting is natural and not creating a glare on your ID
Don't use the flash (it's not flattering, even for IDs...)
If you complete these steps and your verification still takes longer than 24 hours, please send us a message in-app or a mail at [email protected] so we can look into this for you and get your account created.