We’re just as excited as you to create your account. Maybe more. If you have been waiting more than 24 hours to have your account verified it could be due to the following reasons:

  • Your submitted ID photo doesn’t follow our best practices and ia taking longer to verify

  • Your full name stated in your ID does not match what was put in the First name & Last name fields

  • Your account is in a queue of accounts awaiting manual document verification by one of our verification partners

Any of the above reasons might delay your account's verification process. Please send us a message in-app or a mail at [email protected] so we can look into this for you and get your account created.


People also ask: Why is it taking so long to activate my account?

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