If you have been waiting more than 24 hours to have your account verified it could be due to the following reasons:

  • Your submitted ID photo doesn’t follow our best practices and ia taking longer to verify

  • Your full name stated in your ID does not match what was put in the First name & Last name fields

  • Your account is in a queue of accounts awaiting manual document verification by one of our verification partners

Any of the above reasons might delay your account's verification process. Please send us a message in-app or a mail at [email protected] so we can look into this for you and get your account created.

People also ask: Why is it taking so long to activate my account?

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